Terms of Service

PlotBase, Inc.
Effective Date: June 19, 2026
Last Updated: June 19, 2026

Contact: [email protected]

1. Acceptance of Terms

By creating an account or using the PlotBase platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

These Terms form a binding agreement between you and PlotBase, Inc. ("PlotBase," "we," "us," or "our").

2. Who Can Use PlotBase

You must be at least 18 years old to create an account. By using PlotBase, you represent that you meet this requirement and that all information you provide is accurate.

3. Account Types

PlotBase has two account types:

Garden Owners — individuals or organizations who create and manage community garden listings, review applications, and communicate with gardeners.

Gardeners — individuals who browse garden listings, apply for plots, and join waitlists.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access.

Unverified email addresses. PlotBase does not currently send email confirmation messages at registration. Email addresses are self-reported. You are responsible for providing an accurate email address; PlotBase is not liable for missed communications resulting from an inaccurate or inaccessible address.

4. Acceptable Use

You agree to use PlotBase only for lawful purposes and in accordance with these Terms. You may not:

  • Provide false or misleading information when creating an account or submitting an application
  • Impersonate any person or entity, or misrepresent your affiliation with any garden or organization
  • Use PlotBase to harass, threaten, or harm other users
  • Attempt to gain unauthorized access to any account, system, or data on PlotBase
  • Scrape, crawl, or use automated tools to extract data from PlotBase without our express written consent
  • List a garden or charge plot fees while concealing the commercial nature of the arrangement from applicants (see Section 5 for permitted pricing)
  • Interfere with or disrupt the integrity or performance of the Service
  • Upload files or content that contain malware, viruses, or other harmful code

We reserve the right to suspend or terminate any account that violates these Terms.

5. Garden Owner Responsibilities

If you use PlotBase as a Garden Owner, you additionally agree to:

  • Ensure your garden listing information is accurate, including location, pricing, rules, and availability
  • Process applications and communicate with gardeners in good faith and in a timely manner
  • Comply with all applicable local laws and regulations governing community garden operations and fair housing / anti-discrimination rules
  • Keep any waivers, custom application questions, or other application requirements lawful and not discriminatory
  • Clearly disclose any plot fees or seasonal pricing to applicants before they submit an application

Garden owners may set a price per season and per-plot pricing using the platform's built-in pricing fields. PlotBase does not collect or process these payments; any financial arrangement for plot fees is solely between the garden owner and the gardener. PlotBase is not a party to that arrangement and bears no liability for fee disputes.

6. Gardener Responsibilities

If you use PlotBase as a Gardener, you additionally agree to:

  • Provide truthful and complete information in all applications, including responses to custom questions set by the garden owner
  • Honor the rules, terms, and waivers of any garden you apply to or are accepted into
  • Not submit applications to gardens you have no genuine intent to participate in
  • Acknowledge that any signature (typed or drawn) you provide on a garden owner's waiver constitutes your legally binding agreement to the terms stated in that waiver; PlotBase transmits and stores these signatures on behalf of the garden owner but is not itself a party to the waiver

7. Content You Submit

By submitting content to PlotBase — including application responses, garden descriptions, cover photos, custom application questions, waivers, waiver signatures, file uploads, and email templates — you grant PlotBase a non-exclusive, worldwide, royalty-free license to store, display, and transmit that content solely to operate and improve the Service.

You represent that you own or have the necessary rights to submit such content and that it does not violate any third-party rights or applicable law.

File uploads. Applicant file uploads (e.g., documents submitted in response to a garden owner's file-upload question) are stored in a private, access-controlled storage bucket. Files are accessible only to the garden owner and PlotBase via server-side authentication; they are not publicly accessible. You are responsible for ensuring that any file you upload does not contain sensitive personal information beyond what the garden owner has requested.

PlotBase does not claim ownership of your content. You retain all ownership rights.

8. Privacy

Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

9. Communications

By creating an account, you consent to receive transactional emails related to your account and use of the Service (e.g., application status updates, waitlist notifications, account confirmations). You may also receive marketing emails; you can opt out of marketing emails at any time via the unsubscribe link in any such email or by contacting [email protected].

10. Fees and Payments

PlotBase platform fees. PlotBase is currently free to use. We reserve the right to introduce paid features or subscription plans in the future. We will provide advance notice before any such fees take effect, and your continued use of the Service after that date constitutes acceptance of the new fee structure.

Owner-set plot pricing. Garden owners may set seasonal or per-plot fees for gardeners through the Service. These fees are independent of any PlotBase platform fee and represent a direct arrangement between the garden owner and the gardener. PlotBase does not collect, process, or hold plot fees, and is not responsible for disputes arising from them.

11. Intellectual Property

All software, design, trademarks, and other intellectual property comprising the PlotBase platform (excluding user-submitted content) are owned by PlotBase, Inc. or its licensors. You may not copy, modify, distribute, or create derivative works from any part of the platform without our express written permission.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

PlotBase does not guarantee that:

  • The Service will be available at any particular time or uninterrupted
  • Garden listings are accurate or that plots advertised are actually available
  • Any application submitted through PlotBase will be accepted

PlotBase is a software platform that facilitates connections between garden owners and gardeners. We are not a party to any agreement between owners and gardeners and are not responsible for the actions or conduct of any user.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PLOTBASE, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100.

Some states do not allow the exclusion of certain warranties or limitation of liability for consequential damages, so some of the above limitations may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless PlotBase, Inc. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you submit to the platform.

15. Termination

By you. You may request deletion of your account at any time by contacting [email protected]. We will process your request within 30 days. Upon account deletion, your personal information (username, email, phone number, password) is removed from our active systems. However, application records you submitted to gardens are retained in de-identified form for the garden owner's administrative record-keeping; your personal details and any uploaded files will be disassociated from those records prior to deletion.

By us. We may suspend or terminate your account and access to the Service at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use the Service ceases immediately.

Sections 7, 11, 12, 13, 14, 16, and 17 survive termination.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Any dispute arising out of or related to these Terms or the Service that cannot be resolved informally shall be submitted to binding arbitration under the rules of the American Arbitration Association (AAA), conducted in California. Each party will bear its own costs unless the arbitrator determines otherwise. The parties agree to waive any right to a jury trial or to participate in a class action.

Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction, including claims for public injunctive relief that cannot lawfully be submitted to arbitration under applicable California law.

If any portion of this Section 16 is found invalid or unenforceable, that portion shall be severed and the remainder of this Section shall continue in full force and effect. If the class action waiver is found unenforceable with respect to a particular claim, that claim may proceed in court while all other claims remain subject to arbitration.

17. General

Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and PlotBase regarding the Service and supersede any prior agreements.

Severability. If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

No Waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations freely, including in connection with a merger, acquisition, or sale of assets.

Changes to Terms. We may update these Terms at any time. If we make material changes, we will notify you by email or via a prominent notice on the platform at least 14 days before the changes take effect. Your continued use of the Service after that date constitutes acceptance of the updated Terms.

18. Contact Us

If you have questions about these Terms, please contact us at:

PlotBase, Inc.
[email protected]